Shipping Policy


 

We provide within the United States shipping only.

At Molly Home Decor, we’re excited to bring beauty to your home. Our commitment to delivering your cherished items safely and promptly is unwavering.

Order cut-off time will be 17:00 (GMT-05:00) Eastern Standard Time (New York).

Processing Time: Once you place your order, our team takes 1 – 3 Working Days (Monday to Friday) to meticulously prepare your items for shipping.

Shipping Options: We offer you the flexibility to choose between standard and expedited shipping methods. The associated costs vary based on your location and the chosen delivery speed.

Estimated Delivery: The estimated delivery time depends on your location and the shipping method you select during checkout. A tracking number will be provided to you, allowing you to follow your package’s journey.

Shipping method:

Standard Shipping: $5.99 (Shipping time 7 – 10 Business days)

Fast shipping: $22.99 (US only, Shipping time 3 – 6 Business days)

Shipping fees specified in US Dollar (USD) will be displayed in checkout before the final payment step.

Order Confirmation and Processing

Upon the completion of your order, a confirmation email will be swiftly dispatched to your designated email address. This correspondence holds significant information, including your unique order number, a concise summary of the items you have purchased, the total cost incurred, and the shipping address provided. We kindly request that you thoroughly examine both your inbox and spam folder for the arrival of this crucial email. Should you encounter any uncertainties or queries, please do not hesitate to reach out to us. Our team is readily available to assist you and address any concerns you may have.

Order Tracking

Upon the shipment of your order, we equip you with a tracking number that enables you to monitor its journey until it reaches your doorstep. To access the Order Tracker page and conveniently track your package, CLICK HERE

Address Modification

Once an order is in transit, we regret to inform you that altering the delivery address becomes unfeasible. However, if you find the need to change the destination for your order, please contact us within 24 hours of placing your order at [email protected]. Our team will strive to assist you in the best possible manner.

Multiple Addresses

Regrettably, we do not facilitate the shipment of items to multiple addresses within a single order. If you desire to have items delivered to different addresses, we kindly ask you to place separate orders for each address. Please feel free to email us at [email protected] to initiate these separate orders. Our team will be more than willing to provide further assistance and guidance.

In the event that a parcel is damaged in transit, we recommend that you exercise caution and take the necessary steps to resolve the issue. If feasible, we recommend that you decline the package directly from the courier and immediately contact our customer service for further assistance. However, if the package has already been delivered in your absence, please contact our customer service team via email at [email protected] and they will guide you through the next steps.

For all of our shipments, we assign responsibility to well-known logistics providers such as UPS or USPS. Rest assured that your order will be carefully delivered to the address specified at checkout. It’s important to note that prices, currencies, VAT (Value Added Tax), delivery times, and fees will be adjusted accordingly based on the country selected for shipping, to ensure the best experience possible.

Your satisfaction matters to us, and we’re here to answer any questions you might have regarding our shipping process.

Have a question for us?
Hours of Operation: Mon – Friday: 9:00 – 17:00 EST
Email: [email protected] (Please allow 24hr to process your email)
Address: 1309 Coffeen Avenue, Ste 2141, Sheridan, WY 82801, United States